Legal Documents

Dhaka96 Privacy Policy — Your Data Is Safe With Us

Find out how your personal information is collected, why it is stored, and how it is kept secure on the dhaka96 platform — all explained in clear, simple language.

Last Updated: January 2026

Scope & Applicability

Dhaka96 (dhaka96.bet) is an online gaming and Sports Betting platform serving players in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") explains how dhaka96 collects, uses, stores, and protects your personal information.

This Privacy Policy applies to all users of the dhaka96.bet website and mobile application. By registering or using the platform, you agree to the terms set out in this policy.

Our Core Commitments: dhaka96 never sells your personal data. Our goal is simple — keep your data secure while delivering the best possible experience.

This policy has been developed in accordance with applicable data protection laws in Bangladesh and international best practices. Users will be notified of any changes via email or SMS.

What Information We Collect

Dhaka96 collects certain information to provide a secure and personalized experience on the platform. This data is gathered through three main channels: directly from you, automatically from your device, and via third parties.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Verification & Communication
Financial Information Mobile Pay/Nagad number, bank account details Deposit & Withdrawal Processing
Technical Information IP address, device ID, browser type Security & Fraud Prevention
Usage Data Game history, betting history, login timestamps Service Improvement & Responsible Gaming
Location Data Country & Region (General) Compliance with Local Regulations
Important: dhaka96 only collects information that is strictly necessary. Collecting excessive or unnecessary personal data is against our policy.

How Collected Information Is Used

Dhaka96 uses collected data solely for specific, legitimate purposes. Every reason your data is used is transparently outlined below.

  • Account Management: For registration, login, password reset, and account security.
  • Payment Processing: For processing deposits, handling withdrawals, and confirming transactions.
  • KYC Verification: To verify identity and prevent money laundering.
  • Customer Support: To handle your complaints, questions, and support requests.
  • Promotional Communications: To send you bonus offers, tournament updates, and new game announcements (you may opt out at any time).
  • Fraud Prevention: To identify and stop suspicious activity.
  • Service Improvement: To improve platform functionality, design, and the overall user experience.
  • Responsible Gaming: To detect unusual betting patterns and help prevent gaming addiction.
Opt Out of Promotional Messages: If you'd prefer not to receive marketing communications from us, you can opt out at any time through your account settings or by contacting the support team.

When and With Whom Your Data Is Shared

Dhaka96 never sells your personal data. In certain circumstances, information may be shared with trusted third parties — and in every such case, strict contractual and confidentiality terms apply.

  • Payment Providers: Information required for payment processing via Mobile Pay, Nagad, Rocket, and other gateways is shared with the relevant payment providers.
  • KYC/AML Service Providers: Relevant documents may be shared with identity verification service providers.
  • Game Providers: Limited data is shared with licensed game companies solely to support gameplay operations.
  • Legal Authorities: If required by a lawful order under Bangladeshi law, information may be disclosed to the relevant authorities.
  • Audit Body: Limited data may be shared with licensed auditors for financial audit purposes.

All third-party providers operate under confidentiality agreements with dhaka96 and are only permitted to use your information for the specified purpose.

Cookies & Tracking Technologies

Dhaka96 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help make your browsing experience more convenient.

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions, security tokens Deleted at end of session
Functional Cookies Remembering language preferences and game settings 30 Days
Analytics Cookies User Behaviour Analytics (Anonymous) 90 days
Marketing Cookies Showing Relevant Offers 60 days

You can disable cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features.

Manage Cookies: When you visit the website for the first time, you'll see a cookie consent notice. From there, you can choose to disable marketing and analytics cookies.

Security Measures

Dhaka96 uses industry-standard technology to protect your data. Our security team monitors systems around the clock, ready to respond to any threat immediately.

1

SSL/TLS Encryption

All data transfers on dhaka96 are secured with 256-bit SSL encryption. The padlock icon in your browser confirms you're on a secure connection.

2

Two-Factor Authentication (2FA)

Two-factor authentication via mobile OTP or email code can be enabled at login to protect your account from unauthorised access.

3

Encrypted Database

Your financial information and identity documents are stored in encrypted databases. Direct database access is strictly limited and available only to authorized members of the technical team.

4

Regular Security Audits

Regular security assessments, including penetration testing by third-party experts, are conducted to identify and address any vulnerabilities before they can be exploited.

5

Data Breach Response Plan

In the event of a data breach, dhaka96 commits to notifying the relevant authorities and affected users within 72 hours.

Stay vigilant: dhaka96 will never ask for your password, OTP, or credit card details over phone, email, or message. Any such request should be treated as fraudulent.

Your Data Protection Rights

As a dhaka96 user, you have several important rights over your personal data. To exercise any of these rights, please contact our support team.

Right to Access Your DataYou may request to see what information we hold about you.

Right to RectificationYou may request corrections to any information that is inaccurate or out of date.

Right to ErasureYou may request that your data be deleted under certain circumstances.

Right to Restrict ProcessingYou may object to the processing of your data in certain circumstances.

Right to Data PortabilityYou may request a copy of your data in a structured, portable format.

Right to Withdraw ConsentYou may withdraw your consent to marketing communications at any time.

Dhaka96 typically responds to rights requests within 30 days. For complex requests, this may be extended to a maximum of 60 days.

Data Retention Period

Dhaka96 does not retain any information beyond the time necessary. Retention periods for different types of data are outlined below.

  • Account Information: For up to 5 years while the account is active and after it is closed.
  • Transaction Records: Up to 7 years where required by law.
  • KYC Documents: Up to 5 years after account closure (as required by regulatory obligations).
  • Game Logs & Betting History: Up to 3 years.
  • Cookies & Session Data: At the end of the session or after a maximum of 90 days.
  • Support Chat History: Up to 2 years.

Once the retention period expires, your data is securely deleted or fully anonymized so you can no longer be identified in any way.

Protection of Minors

Dhaka96 strictly enforces an 18+ policy. We are committed to preventing minors from registering or engaging in any gaming activity on the platform.

  • Age verification is mandatory at the point of registration.
  • Age is verified during the KYC process through a national ID card or passport.
  • If we become aware that a user is under 18, their account will be suspended immediately.
  • Any personal data from a minor collected inadvertently will be deleted immediately.
For Parents & Guardians: If you suspect your child is using dhaka96, please contact us immediately at support@dhaka96.betto get in touch. We'll act promptly.

Privacy Contact

For any questions, concerns, or requests to exercise your rights under this Privacy Policy, please reach out to our data protection team through the channels below.

Response TimeTypically within 24–48 business hours

If this Privacy Policy changes, notice will be posted on the dhaka96 website and registered users will be notified by email. Continued use of the platform after any changes constitutes acceptance of the updated policy.

What Makes dhaka96's Privacy Policy Different

We don't just follow the rules — we operate with integrity at every step to earn your trust.

Your Data Is Never Sold

Dhaka96 never sells your personal information to third parties. Your data is used exclusively to provide our services.

256-bit SSL Protection

All data transfers are secured with bank-grade encryption, keeping your financial and personal information safe at all times.

Transparent Policy in Bengali

Everything is explained in plain, easy-to-understand language — no complex legal jargon — so every user knows exactly what they're agreeing to.

Stay in Control

You have the full right to view, correct, or delete your personal data at any time — simply reach out to our support team.

Regular Audits

Our privacy and security policy is regularly reviewed and updated by independent third-party experts.

24/7 Bangla Support

For any privacy-related queries, our Bangla-speaking support team is available 7 days a week, 24 hours a day.

Start Gaming on a Secure Platform

Your data is fully protected at dhaka96. Open an account today and enjoy Sports Betting and casino games in a trusted environment.

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